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You are here: Home / Service Solutions / PTI: Your Trusted Service Partner 

PTI: Your Trusted Service Partner 

//  by Sonia Hugnou

Downtime is downright unacceptable. For most facility managers, they’re given an uptime goal of 100.05% (not sure how they achieve that extra .05) but that’s what our team is here to help with. Whether you’re running a data center, a telecom network, or a critical industrial facility, your infrastructure needs to run seamlessly — every hour of every day. That’s where PTI comes in. Our Service Solutions are designed to keep your facility reliable, efficient, and prepared for whatever comes next.

Installation & Startup Done Right

The success of your systems starts from day one. At PTI, we ensure every installation is handled to manufacturer standards, thoroughly tested, and backed with hands-on training for your on-site team. We don’t just set up equipment — we set up your team for long-term success.

Preventative Maintenance That Protects Your Investment

Just like your car needs an oil change, your mission-critical equipment needs regular care to perform at its best. Our preventative maintenance services identify small issues before they become big problems, extending the life of your systems and minimizing the risk of unexpected failures. From UPS systems to batteries and cooling, we make sure your equipment operates at peak performance.

Design Engineering & Support Services

Not sure where to start with a complex project? That’s where our team shines. PTI offers design engineering, project management, and support services to guide you from planning through execution. Whether it’s system upgrades, new designs, or troubleshooting, our experts help ensure your project runs smoothly from beginning to end.

System Replacement & Upgrades

Every system has a lifecycle. When it’s time to consider replacements or upgrades, PTI is here to walk you through the warning signs, budget planning, and installation process. Our goal is to make transitions seamless while keeping your operations running without interruption.

24/7/365 Support You Can Count On

Emergencies don’t keep business hours — and neither do we. Our support team is available around the clock, every day of the year, to respond to alerts, alarms, or any critical challenges you’re facing.

Products We Service

We’ve built strong relationships across the industry, allowing us to service a wide range of manufacturers and equipment types, including:

  • UPS Systems
  • Generators
  • Batteries
  • Battery Monitoring
  • Facility Monitoring
  • Cooling Systems

No matter the size or scope of your facility, PTI has the experience and resources to be your turnkey service partner.

Meet The Team

Jeff has been with PTI over 20 years and knows a thing or two about pretty much everything. He is the fearless leader of ours service team and love sharing all his knowledge everyone.

Brian has been with PTI for almost 20 years. He is an expert at battery monitoring and all things power. He can install an troubleshoot any system problem. If you need service on any of your systems, its a high chance you’re going to meet Brian.

Aaron joined our team earlier this year. He has been learning about all things power and battery monitoring.

Aidrian joined the team just a few short months ago, he is diving into the world of data center systems and is excited to learn!

Partner with PTI for Reliable Service Solutions

Your critical facility deserves the highest level of care, and that’s exactly what we provide. From preventative maintenance to emergency support, we’re here to keep your operations running at peak performance.

📞 Contact us today at 402.592.4259 or visit ptisolutions.com/services to learn more about how we can support your facility.

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